Please contact us at sales@hiddles.com if you cannot find an answer to your question.
A badge reel is a small accessory that attaches to clothing and is used to display an ID badge. They can also be used to hold keys and small accessories.
The backs of our badge reels have either a slide clip, swivel alligator clip, or swivel bulldog clip that are used to attach the badge reel to clothing.
The slide clip slides down tightly on to things like a collar, pocket, or waistband.
The swivel alligator clip has a rotating clip that can be attached anywhere on clothing.
The swivel bulldog clip has a rotating clip that is a bit sturdier than the alligator clip and can be attached anywhere on clothing.
Our button badge reels are made by us at our workshop in Tucson, AZ. All of our other products are imported from China. All of our products are packaged and shipped from our workshop.
Retail customers can purchase Hiddles right here on our website or contact us to find Hiddles in a store near you. Please contact us if you would like to purchase wholesale for your business.
Yes, if you are a licensed business that is interested in selling Hiddles, please contact us for more information.
We accept all major debit cards, credit cards, Apple Pay, and Google Pay through Stripe, and we also accept PayPal.
All orders are shipped from Arizona via USPS. Most of our badge reels are made to order so please allow up to 12 business days to receive your order.
You will receive an email notification to confirm your order and again when your order is shipped that includes a tracking number.
No, we currently only ship in the USA.
Every item is inspected before shipping and leaves our workshop in perfect working condition. If a defect occurs within 30 days of receiving your order, please let us know and a free replacement will be sent. An emailed photo of the broken or damaged item is required. Returns and exchanges are not accepted. No refunds.
Yes, if your badge reel breaks within 30 days of receiving it, please let us know and a free replacement will be sent. An emailed photo of the broken badge reel is required.
Our button, rhinestone, resin, and acrylic designs can easily scratch or break against hard surfaces. We do not recommend unnecessary or aggressive pulling of the retractable cord because it can cause the reel to break. Hanging too much on the badge reel can weigh down the retractable cord and cause sagging. Please handle with care and do not keep in high temperatures. Gently wipe clean with a soft cloth. Do not submerge in water.